“I’m working on it” is a useful English phrase when you want to tell someone that a task, request, problem, or project is already in progress. You can use it in workplace chats, emails, client updates, customer support replies, team projects, and casual messages.
However, the phrase can sound vague if you do not add progress or timing. For example, “I’m working on it and will update you by the end of the day” sounds clearer than only saying “I’m working on it.” When you are checking a problem, “I’m looking into it” sounds more accurate.
This guide gives you ways to say “I’m working on it” in English with examples for emails, clients, managers, customer support, workplace chats, task updates, problem-solving, delays, near-completion messages, and casual texts.
Best Alternatives to “I’m Working on It” by Situation
| Situation | Better Phrase |
|---|---|
| General progress | I’m working on it |
| Quick acknowledgment | I’m on it |
| Taking responsibility | I’ll take care of it |
| Active progress | I’m making progress on it |
| Problem-solving | I’m looking into it |
| Client update | I’m actively working on this and will update you soon |
| Team update | I’m handling this task now |
| Near completion | I’m finalizing it now |
| Delay update | I’m still working through a few details |
| Casual text | Working on it now |
“I’m Working on It” vs “I’m On It” vs “I’m Looking Into It”
These phrases are related, but they do not mean exactly the same thing. “I’m working on it” means the task is already in progress. “I’m on it” is a quick way to say you will handle it. “I’m looking into it” means you are investigating a problem or checking details.
| Phrase | Meaning | Best Use |
|---|---|---|
| I’m working on it | You are actively doing the task | General progress updates |
| I’m on it | Quick acknowledgment that you will handle it | Fast work chats |
| I’m looking into it | You are investigating a problem | Issues, errors, complaints |
| I’m handling it | You have taken responsibility | Tasks and requests |
| I’m making progress | You have already started and things are moving | Status updates |
| I’m finalizing it | The task is almost done | Near-completion updates |
| I’ll update you soon | You will share progress later | Emails, chats, client messages |
| I need a little more time | The task is active but delayed | Delay updates |
When “I’m Working on It” Sounds Natural in English
“I’m working on it” sounds natural when someone asks about a task and you want to show that it is already in progress. It works well in casual conversations, workplace chats, and quick status updates.
In professional emails or client messages, add more detail when possible. Instead of saying only “I’m working on it,” say what you are doing and when they can expect an update. For example, “I’m reviewing the details now and will follow up shortly” sounds clearer and more reassuring.
Professional Ways to Say “I’m Working on It” in English
Use these phrases when you want to sound clear, responsible, and professional.
I’m working on it now.
A clear phrase for active progress.
Example: I’m working on it now and will update you soon.
I’m currently working on this.
A professional way to say the task is in progress.
Example: I’m currently working on this and will send an update shortly.
I’m taking care of it.
A confident phrase that shows responsibility.
Example: I’m taking care of it now.
I’m handling this now.
A direct professional update.
Example: I’m handling this now and will let you know once it’s done.
I’m actively working on it.
A stronger version of “I’m working on it.”
Example: I’m actively working on it and will share progress soon.
I’m making progress on this.
A useful phrase when you have already started.
Example: I’m making progress on this and should have an update soon.
I’m reviewing the details now.
A professional phrase for checking information.
Example: I’m reviewing the details now before moving forward.
I’m addressing this now.
A polished phrase for problems, issues, or requests.
Example: I’m addressing this now and will update you shortly.
I’m in the process of completing it.
A formal phrase for work in progress.
Example: I’m in the process of completing it.
I’ll keep you updated as I work through it.
A helpful phrase for longer tasks.
Example: I’ll keep you updated as I work through it.

Email Phrases for Saying You’re Working on Something
These phrases work well in professional emails, project updates, and business messages.
I’m currently working on this and will update you soon.
A clear email update.
Example: I’m currently working on this and will update you soon.
I’m reviewing the details and will follow up shortly.
A polished phrase for careful work.
Example: I’m reviewing the details and will follow up shortly.
I’m working through this now and will get back to you.
A useful phrase for tasks or issues.
Example: I’m working through this now and will get back to you.
I’m handling this and will share an update once it’s ready.
A responsible email phrase.
Example: I’m handling this and will share an update once it’s ready.
I’m making progress and will send the final version soon.
A helpful progress update.
Example: I’m making progress and will send the final version soon.
I’m still working on this and appreciate your patience.
A polite phrase when the task is taking longer.
Example: I’m still working on this and appreciate your patience.
I’m looking into this and will update you shortly.
A strong phrase for issues or problems.
Example: I’m looking into this and will update you shortly.
I’m addressing the issue and will keep you posted.
A professional support-style phrase.
Example: I’m addressing the issue and will keep you posted.
I’m finalizing the details and will send them over soon.
A near-completion phrase.
Example: I’m finalizing the details and will send them over soon.
I’ll follow up once I’ve completed the review.
A polished next-step phrase.
Example: I’ll follow up once I’ve completed the review.
Formal Progress Updates for Clients or Managers
Use these phrases when updating a client, manager, stakeholder, or senior colleague.
I’m actively working on this and will provide an update soon.
A professional client-friendly phrase.
Example: I’m actively working on this and will provide an update soon.
I’m reviewing the details carefully before moving forward.
A phrase that shows careful work.
Example: I’m reviewing the details carefully before moving forward.
I’m making steady progress on this task.
A polished progress update.
Example: I’m making steady progress on this task.
I’m currently finalizing the remaining details.
A phrase for near-completion.
Example: I’m currently finalizing the remaining details.
I’m coordinating with the team to complete this.
A useful phrase for team-based tasks.
Example: I’m coordinating with the team to complete this.
I’m addressing the issue and will share the next update shortly.
A professional issue-update phrase.
Example: I’m addressing the issue and will share the next update shortly.
I’m working through the final steps now.
A clear near-finish update.
Example: I’m working through the final steps now.
I’m taking the necessary steps to complete this properly.
A responsible formal phrase.
Example: I’m taking the necessary steps to complete this properly.
I’m still working on this and will update you by the agreed time.
A strong phrase with timing.
Example: I’m still working on this and will update you by the agreed time.
I’ll share the completed version once everything is ready.
A polished client-facing phrase.
Example: I’ll share the completed version once everything is ready.
Short Workplace Chat Phrases for Task Updates
These short phrases work well in Slack, Teams, WhatsApp, or quick team messages.
I’m on it.
A short phrase for accepting a task.
Example: I’m on it.
Working on it now.
A quick progress update.
Example: Working on it now.
I’m handling it.
A confident workplace phrase.
Example: I’m handling it.
I’ve started on it.
A clear progress phrase.
Example: I’ve started on it.
I’m checking it now.
A phrase for reviewing or verifying something.
Example: I’m checking it now.
I’m reviewing it.
A short professional update.
Example: I’m reviewing it.
I’m making progress.
A simple status update.
Example: I’m making progress.
I’m almost done.
A near-completion phrase.
Example: I’m almost done.
I’ll send it soon.
A useful next-step message.
Example: I’ll send it soon.
I’ll update you shortly.
A professional quick update.
Example: I’ll update you shortly.
Customer Support Phrases for “I’m Working on It”
Use these phrases when helping customers, users, clients, or people reporting a problem.
I’m looking into this for you now.
A polite customer support phrase.
Example: I’m looking into this for you now.
I’m checking the issue now.
A clear support update.
Example: I’m checking the issue now.
I’m reviewing your request.
A professional support phrase.
Example: I’m reviewing your request.
I’m working with the team to resolve this.
A useful phrase for bigger issues.
Example: I’m working with the team to resolve this.
We’re actively working on this issue.
A support phrase from a company or team.
Example: We’re actively working on this issue.
I’m investigating the problem.
A clear phrase for technical or service issues.
Example: I’m investigating the problem.
I’ll update you as soon as I have more information.
A reassuring support phrase.
Example: I’ll update you as soon as I have more information.
I’m checking what happened.
A simple phrase for reviewing an issue.
Example: I’m checking what happened.
I’m reviewing the details of your case.
A professional customer-service phrase.
Example: I’m reviewing the details of your case.
I’ll keep you posted while we work on this.
A friendly and reassuring phrase.
Example: I’ll keep you posted while we work on this.
Ways to Say You Are Handling the Task
These phrases show that you have accepted responsibility for the task.
I’ll take care of it.
A confident phrase for responsibility.
Example: I’ll take care of it.
I’m handling this now.
A clear task update.
Example: I’m handling this now.
I’ve got this covered.
A confident but slightly casual phrase.
Example: I’ve got this covered.
I’ll manage this.
A professional phrase for taking responsibility.
Example: I’ll manage this.
I’m taking responsibility for this.
A formal phrase for ownership.
Example: I’m taking responsibility for this.
I’ll make sure this gets done.
A reassuring phrase.
Example: I’ll make sure this gets done.
I’m on top of it.
A confident workplace phrase.
Example: I’m on top of it.
I’ll see this through.
A phrase that shows commitment until completion.
Example: I’ll see this through.
I’m taking care of the next steps.
A useful phrase after a decision or meeting.
Example: I’m taking care of the next steps.
I’ll handle the follow-up.
A clear responsibility phrase.
Example: I’ll handle the follow-up.
Ways to Say You Are Making Progress
Use these phrases when the task has started and is moving forward.
I’m making progress on it.
A clear progress phrase.
Example: I’m making progress on it.
I’ve made some progress.
A useful phrase when part of the work is done.
Example: I’ve made some progress.
It’s moving forward.
A general progress update.
Example: It’s moving forward.
I’m working through the details.
A phrase for careful progress.
Example: I’m working through the details.
I’m getting closer to finishing it.
A phrase that shows progress toward completion.
Example: I’m getting closer to finishing it.
I’ve completed part of it already.
A specific progress update.
Example: I’ve completed part of it already.
I’m making steady progress.
A professional progress phrase.
Example: I’m making steady progress.
I’m making good progress so far.
A positive progress update.
Example: I’m making good progress so far.
I’m working through the next steps.
A useful phrase for ongoing work.
Example: I’m working through the next steps.
It’s coming along well.
A natural phrase for progress.
Example: It’s coming along well.
Ways to Say You Are Looking Into a Problem
Use these phrases when you are checking, investigating, fixing, or understanding an issue.
I’m looking into it.
A natural phrase for investigating a problem.
Example: I’m looking into it now.
I’m checking the issue.
A simple problem-solving update.
Example: I’m checking the issue.
I’m investigating this.
A stronger phrase for serious problems.
Example: I’m investigating this.
I’m reviewing what happened.
A useful phrase for finding the cause.
Example: I’m reviewing what happened.
I’m trying to identify the problem.
A clear phrase for troubleshooting.
Example: I’m trying to identify the problem.
I’m checking the details now.
A practical problem-checking phrase.
Example: I’m checking the details now.
I’m working on finding a solution.
A reassuring phrase for issues.
Example: I’m working on finding a solution.
I’m reviewing the cause.
A technical or support-style phrase.
Example: I’m reviewing the cause.
I’m checking this with the team.
A useful phrase when others are involved.
Example: I’m checking this with the team.
I’m looking for the best way to fix it.
A clear problem-solving phrase.
Example: I’m looking for the best way to fix it.
Ways to Say You Need More Time While Working on It
These phrases help when the task is still active but not finished yet.
I’m still working on it.
A simple delay update.
Example: I’m still working on it.
I need a little more time.
A clear phrase for needing extra time.
Example: I need a little more time to finish it properly.
I’m working through a few details.
A polite phrase for unfinished work.
Example: I’m working through a few details.
I’m still reviewing everything.
A useful phrase for careful checking.
Example: I’m still reviewing everything.
I’m making progress, but it’s not finished yet.
A clear status update.
Example: I’m making progress, but it’s not finished yet.
I’ll need a bit more time to complete it.
A polite delay phrase.
Example: I’ll need a bit more time to complete it.
I’m still checking the final details.
A near-completion delay phrase.
Example: I’m still checking the final details.
I’m working on it and will update you soon.
A helpful phrase with a follow-up promise.
Example: I’m working on it and will update you soon.
I’m not finished yet, but I’m making progress.
A transparent progress update.
Example: I’m not finished yet, but I’m making progress.
I’ll send it once I finish the final checks.
A professional delay update.
Example: I’ll send it once I finish the final checks.
Ways to Say It Is Almost Finished
Use these phrases when the task is near completion.
I’m almost done.
A simple near-finish phrase.
Example: I’m almost done.
I’m nearly finished.
A natural near-completion phrase.
Example: I’m nearly finished.
I’m finalizing it now.
A professional phrase for last steps.
Example: I’m finalizing it now.
I’m wrapping it up.
A natural phrase for finishing.
Example: I’m wrapping it up.
I’m just finishing the last part.
A clear near-finish update.
Example: I’m just finishing the last part.
I’m putting the final touches on it.
A polished phrase for final edits.
Example: I’m putting the final touches on it.
I’m completing the final checks.
A professional phrase for review.
Example: I’m completing the final checks.
It’s almost ready.
A simple progress update.
Example: It’s almost ready.
I’m close to finishing it.
A clear near-completion phrase.
Example: I’m close to finishing it.
I’ll send it over shortly.
A useful next-step phrase.
Example: I’ll send it over shortly.
Ways to Promise an Update Soon
These phrases are useful when you are still working but want to reassure someone.
I’ll update you soon.
A simple follow-up promise.
Example: I’ll update you soon.
I’ll keep you posted.
A natural phrase for ongoing updates.
Example: I’ll keep you posted.
I’ll let you know once it’s ready.
A clear next-step phrase.
Example: I’ll let you know once it’s ready.
I’ll follow up shortly.
A professional phrase for a quick update.
Example: I’ll follow up shortly.
I’ll send an update once I’ve finished.
A clear phrase for completion.
Example: I’ll send an update once I’ve finished.
I’ll get back to you with an update.
A useful email or chat phrase.
Example: I’ll get back to you with an update.
I’ll share the next update soon.
A professional progress phrase.
Example: I’ll share the next update soon.
I’ll let you know as soon as I have more information.
A support-friendly phrase.
Example: I’ll let you know as soon as I have more information.
I’ll update you by the end of the day.
A strong phrase with a clear timeline.
Example: I’ll update you by the end of the day.
I’ll follow up once I’ve completed it.
A polished next-step phrase.
Example: I’ll follow up once I’ve completed it.
Casual Text Messages for Saying “I’m Working on It”
These short phrases work well in texts, chats, DMs, and casual conversations.
Working on it now.
A quick casual update.
Example: Working on it now.
I’m on it.
A short phrase for taking action.
Example: I’m on it.
I’m doing it now.
A casual progress phrase.
Example: I’m doing it now.
I’ve started.
A simple status update.
Example: I’ve started.
I’m almost done.
A casual near-finish phrase.
Example: I’m almost done.
I’ll send it soon.
A quick next-step message.
Example: I’ll send it soon.
Still working on it.
A casual delay update.
Example: Still working on it.
Give me a bit.
A casual phrase for needing more time.
Example: Give me a bit.
I’m checking it now.
A natural phrase for review.
Example: I’m checking it now.
I’ll update you soon.
A clear casual follow-up.
Example: I’ll update you soon.
Phrases That Can Sound Too Vague or Dismissive
Some phrases are understandable, but they may sound too short, careless, or dismissive in the wrong situation.
| Phrase | Why to Use Carefully | Better Situation |
|---|---|---|
| Working on it | Too short without context | Casual chats only |
| I’m doing it | Can sound casual or defensive | Informal messages |
| Wait | Too blunt | Avoid |
| Be patient | Can sound rude | Avoid |
| I’ll do it later | Vague and unreliable | Avoid in work messages |
| It’s being handled | Passive and may sound evasive | Use carefully in formal updates |
| I’m trying | Can sound uncertain | Use only when honest |
| Soon | Too vague without a time | Add a timeline |
| Relax, I’m on it | Dismissive | Avoid |
| I’ll get to it | Sounds like it is not a priority | Avoid with clients or managers |
Common Mistakes with “I’m Working on It”
Many English learners say “I’m working on it” without giving context, progress, or a timeline. In professional messages, it is better to say what you are working on and when the other person can expect an update.
Also, avoid using the same vague update again and again. If someone asks a second time, say “I’m making progress and will update you by the end of the day” or “I’m still checking the final details and will send it once it’s ready.” Clear updates build more trust than repeating only “I’m working on it.”
Real-Life Examples for Emails, Clients, Support, and Team Chats
Professional email
A: Do you have an update on the report?
B: I’m reviewing the details now and will follow up shortly.
Client update
A: Is the final version ready?
B: I’m finalizing the remaining details and will send it over soon.
Customer support
A: Has the issue been fixed?
B: I’m looking into this for you now and will update you shortly.
Team chat
A: Can you handle the task?
B: I’m on it.
Delay update
A: Is it done yet?
B: I’m still working through a few details, but I’m making progress.
Best “I’m Working on It” Phrase Choices for Work, Texts, and Customer Updates
| Situation | Better Phrase |
|---|---|
| General progress | I’m working on it |
| Quick acknowledgment | I’m on it |
| Taking responsibility | I’ll take care of it |
| Active progress | I’m making progress on it |
| Problem-solving | I’m looking into it |
| Client update | I’m actively working on this and will update you soon |
| Team update | I’m handling this task now |
| Near completion | I’m finalizing it now |
| Delay update | I’m still working through a few details |
| Casual text | Working on it now |
How to Say You’re Working on It Without Sounding Vague
A strong progress update should include the task, the status, and the next update. Instead of saying only “I’m working on it,” say “I’m reviewing the details now and will update you by the end of the day.”
When the task is delayed, be clear but calm. Phrases like “I’m still working through a few details” or “I need a little more time to complete it properly” sound more helpful than vague replies like “soon” or “I’ll do it later.”
Summary
“I’m working on it” is a natural English phrase for saying a task is in progress. It works in work chats, emails, client updates, customer support messages, and casual texts.
For professional updates, use phrases like “I’m currently working on this,” “I’m reviewing the details,” or “I’m making progress.” When investigating a problem, say “I’m looking into it.” If the task is almost done, use “I’m finalizing it now” or “I’ll send it over shortly.”
FAQs
Another way to say “I’m working on it” is “I’m handling it.” You can also say “I’m on it,” “I’m making progress,” or “I’m taking care of it.”
A professional way to say it is “I’m currently working on this and will update you soon.” You can also say “I’m reviewing the details and will follow up shortly.”
“I’m working on it” means you are actively doing the task. “I’m looking into it” means you are investigating a problem, checking details, or trying to understand what happened.
You can say “I’m actively working on this and will provide an update soon” or “I’m finalizing the details and will send them over shortly.” These phrases sound clear and professional.
Instead of “I’m on it,” you can say “I’ll take care of it,” “I’m handling this now,” “I’ve got this covered,” or “I’ll make sure this gets done.”
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